This Personal Data Protection Policy describes who we are, for what purposes we may use your personal data, how we process it, with whom we share it, how long we retain it, as well as how to contact us and exercise your rights.
This website is managed and administered by Amarbanho LDA as the owner and representative of the “ARKO” brand, a brand founded on continuous work ensuring the security and confidentiality of the personal data provided by the user, processing the information as legally required and in accordance with internal security and confidentiality policies and procedures.
Who are we?
Your data will be processed by Amarbanho LDA, located at Rua do Entroncamento, no. 16, 4720-417 U.F de Amares e Figueiredo, phone number +(351) 253 995 375.
In the collection and management of user information, Amarbanho LDA complies with applicable national and EU legislation, particularly Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, concerning the protection of individuals with regard to the processing of personal data and the free movement of such data, as well as guidelines issued by European and national authorities, model clauses approved by the European Commission or supervisory authorities, and any relevant case law, collectively referred to as the "Data Protection Regime", hereinafter "GDPR".
The personal data provided by data subjects is intended for:
Amarbanho LDA is responsible for the processing of personal data and will only process your personal data when:
a) Respond to information requests; b) Provide products and services; c) Internal processing for administrative, financial, and statistical purposes; d) Communications related to a contract or pre-contractual arrangements.
In each case, our interest complies with applicable legislation and the rights of data subjects.
You have given your consent to process your personal data for specific, explicit, and legitimate purposes; and/or
It is necessary to comply with contractual or legal obligations.
Why do we process your information?
When you fill out forms on our website, your personal data (such as your name, email, phone number, or address) is collected by Amarbanho LDA and processed to respond to your queries, requests, or provide you with information.
If you provide us with your contact details, Amarbanho LDA may contact you for marketing purposes related to its services, provided you have consented to the processing of your personal data for this purpose. If you consent, you will receive marketing communications via email. You may object to this data processing at any time.
The personal data you provide will also be processed for the purposes specified at the time of collection.
Your consent is essential for Amarbanho LDA to process your personal data for these purposes; however, if you choose not to give your consent, your visit and use of our website may be affected.
How long do we retain your information?
Our policy is to retain data only for the necessary period to fulfil the purposes for which it was collected. However, in certain cases, we may retain data for longer periods, especially when required by law.
What are your rights?
At any time, you may:
As the data subject, you have the right to obtain confirmation as to whether or not your data is being processed, and, if so, to access your personal data and the information provided for by law.
As the data subject, you have the right to have Amarbanho LDA rectify inaccurate or incomplete data concerning you without undue delay.
As the data subject, you have the right to request the erasure of your data, without undue delay, where one of the following grounds applies:
a) The personal data is no longer necessary for the purposes for which it was collected or processed; b) You have withdrawn your consent (where the processing is based on consent) and there is no other legal basis for processing; c) You object to the processing, and there are no overriding legitimate grounds for the processing.
As the data subject, you have the right to request the restriction of the processing of your data if, for example:
a) You contest the accuracy of the personal data, for a period enabling Amarbanho LDA to verify its accuracy; b) The processing is unlawful, and you oppose the erasure of the data and request instead the restriction of its use; c) Amarbanho LDA no longer needs the personal data for the purposes of processing, but you require the data for the establishment, exercise, or defence of legal claims; d) You have objected to the processing, pending the verification of whether the legitimate grounds of the controller override yours.
Where data is processed for legitimate interests pursued by Amarbanho LDA, or for direct marketing purposes or profiling, you may object to the processing of your personal data at any time.
If consent is legally required for the processing of personal data, you have the right to withdraw consent at any time, although this does not affect the lawfulness of any processing based on consent before its withdrawal, nor the subsequent processing of the same data based on another legal basis, such as contractual or legal obligations.
If you wish to exercise any of your rights, you should contact us in writing via email at info@arko.pt or by post to Rua do Entroncamento, no. 16, 4720-417 U.F de Amares e Figueiredo. You may be asked to provide proof of identity to ensure that personal data is only shared with the rightful owner.
Please note that in certain cases (e.g., due to legal requirements), your request may not be immediately fulfilled. Nonetheless, you will be informed of the measures taken within one month from the request date.
You also have the right to lodge a complaint with the National Data Protection Commission (CNPD) at https://www.cnpd.pt/.
Sharing of Personal Data
Personal data is not shared with other companies.
Security and Confidentiality
We are committed to keeping your data secure by employing appropriate security measures to protect your personal data and prevent access by unauthorised individuals. We regularly review our security systems and policies to ensure data is secure and protected. However, data transmission over the Internet is not entirely secure, and we cannot guarantee the absolute security of information transmitted through our website.
We also respect the confidentiality of your information. As such, we do not sell, distribute, or otherwise make your information commercially available to any entity. We will only disclose your data to third parties where necessary for the provision of services or due to a legal obligation.
Amarbanho LDA is committed to maintaining the confidentiality of your information in accordance with this Privacy Policy and applicable legislation.
In case of doubt
If you have any questions about the processing of your personal data or wish to exercise any of your rights, please contact us:
Email: info@arko.pt
Phone number: +(351) 253 995 375
Please note that Amarbanho LDA may occasionally update this Privacy Policy. We encourage you to review this document periodically on our website to stay informed.
Cookie Policy
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